State Farm® Insurance Agent Chad Sittig

"Hevin was very polite, attentive ,fast working on my policy! Listen to all my concerns and answered them. Got everything i needed in cover for my home! Thanks you Hevin! Great work!"

"Great to work with Traci! Wonderful job getting me set up with boat insurance. Highly recommend."

"Imagine the horror of discovering your insurance has lapsed at 5:00 PM on a Friday. I was spiraling into a digital seizure, firing off texts and leaving voicemails with the manic, wide-eyed despair of a rabid hamster clawing at the walls of a glass jar. I had nearly surrendered to the void when Courtney Hensley of the Chad Sittig State Farm group staged a one-woman rescue mission. The phone rang well after business hours, and Courtney’s focus was to fix the problem "right now." Even though she was working overtime, she acted like she had all the time in the world. AFTER HOURS EFFICIENT KNOWLEDGEABLE COMPETENT FUN TO TALK TO The only "problem" is that the Sittig office is based in New Bern, some miles away—but for service like this, distance is irrelevant. We are incredibly happy customers, and the Chad Sittig State Farm office has 100% of our business."

"Hevin provided me with top-notch service.👍🏼"

"Traci was top-notch! Quick and easy communication. Great savings with several vehicles and multiple properties!"

"I am an incoming newcomer to New Bern, NC. I had no plans to move to New Bern, but purchased two properties about 2weeks ago. Things are moving rapidly! During this time, Traci, who was introduced to me by Ellen Holmes, an ExP Realtor, has been steadfast in guiding me through the insurance process in NC. I have been a customer of Allstate since I was 15 years old - in the late 80s - home, cars, investment properties, and life insurance. It was Traci who convinced me to give State Farm a chance. I appreciate very forthright and straightforward conversation - it’s a sign of solid character - and Traci met that requirement when conveying details regarding all of the SF products and just rapport in general. She’s terrific! I greatly appreciated that trustworthy rapport and due diligence demonstrated by her. I look forward to working with Traci, as my one-and-only SF insurance agent, for years to come. Cheers to you, Traci!!!!"

"Thank you, Traci, for a wonderful service. Your professionalism and attention to detail were much appreciated. Would recommend you to everyone looking for competitive pricing and great customer service."

"Ms. Traci Gibson was very caring, professional and knowledgeable. She has made my experience a complete delight. The atmosphere was very welcoming and family like. I would recommend her anytime!!!!!!"

"For starters I received excellent service! Traci diligently assisted me with all the questions and concerns I had. She ensured to get me the best price! I would definitely recommend to contact her for your life insurance needs."

"Was extremely helpful and kind. Put in extra effort and made me aware of things I would have never known."

"Traci Gibson was absolutely amazing. She took the time to help us pick the right insurance for our protection. The excellent customer service she provided gave us peace of mind. Thank you."

"Courteous very informative and knowledgeable Julie Walls. Thank you very much"

"Courtney Hensley has been a tremendous help to me with Auto and Homeowners insurance decisions. She readily answered all my questions and took time to explain details so that I could make informed decisions. Courtney is a consummate professional and I would highly recommend her for help with your insurance needs. Thank you, Courtney."

"Traci is great to work with. Very knowledgeable and gets work done effectively."

"Traci Gibson has been so hospitable and explains everything that we don’t understand. She’s quick yet precise. The office experience is flawless. Julie is helpful as well and so kind! Chad is always a phone call away when we have any questions."

"Arianna was AMAZING! She answered all my questions and worked with me through email. When we finally got on the phone, she was a pleasure to speak to. She was so kind and well spoken! I absolutely loved working with her!"

"State farm insurance is a good insurance company they are good people they'll help u if u need help thanks."

"⭐️⭐️⭐️⭐️⭐️ I cannot say enough great things about Traci Gibson at State Farm! Her customer service is truly exceptional. From the very beginning, she was prompt in responding to my questions and incredibly attentive to my needs. What really stood out was how much time she took to thoroughly explain all of my coverage options in detail. She made sure I fully understood what I had, what I didn’t have, and where improvements could be made. Traci even identified errors in my current coverage — which was through a different insurance agency — that I wasn’t aware of and immediately worked to correct them. Not only did she go above and beyond to ensure everything was properly structured, but she was also able to increase my coverage while lowering my premium — something I truly didn’t expect. She clearly cares about her clients and is committed to finding affordable, practical solutions that provide real peace of mind. If you’re looking for someone knowledgeable, responsive, and genuinely dedicated to her clients, I highly recommend Traci Gibson. She sets the standard for outstanding service!"

"Traci Gibson did an incredible job transferring our auto, motorcycle, and boat insurance from another provider. The service was top notch and saved us money also! Highly recommend, give Traci a call!"

"Thanks to Hevin Willis over at Chad Sittig State Farm Agency, I was able to slice my insurance bill in half with the same full coverage! Outstanding customer service and professionalism. Highly Advise working with these guys."

"Excellent company, excellent staff! Thank you Hevin for everything!"

"Traci Gibson demonstrated exceptional professionalism by going above and beyond to provide assistance within the required time frame even during inclement weather conditions. Traci conducted follow-up calls to ensure all matters were addressed accurately and thoroughly. Traci’s patience, diligence, and understanding are highly we’re both highly respected and sincerely appreciated. Recommend."

"I put in an inquiry for Home Insurance; Traci Gibson gave me a call within the hr! She was polite & knowledgeable! I was originally just looking for house insurance but she encouraged me to check into car insurance & let me tell ya'll she just saved me a TON by bundling my coverage! We got everything done within an hr! If you are looking for Insurance this is definitely the agency & she is definitely your girl!"

"We recently moved to New Bern and moved our State Farm Insurance to Chad Sittig's Office. The office staff, especially COURTNEY HENSLEY, was WONDERFUL to work with and very responsive and accommodating. Although I have yet to meet Chad in person, if he is anything like Courtney and the rest of his staff, I am positive we are in great hands!"

"Courtney is the absolute best. We had just moved and needed to get our insurance changed to NC. We went in without out an appointment and met Courtney. She talked to us about all our options and gave us everything we would need to get our drivers licenses and title our car. She doesn’t try and upsell you at all. She presents everything and lets you choose what is best for you. Absolutely love doing business with her. 100% recommend her."