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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tammy Sharbel

November 25, 2024

5  out of  5
rating by Tammy Sharbel
"Courtney H. Is the absolute best. She has helped me set up insurance for four different homes, all inclusive coverage for our vehicles and an umbrella policy. She is so friendly, easy to talk to and helpful."
We responded:
"Thank you for the lovely review. We are so glad that Courtney was able to assist with your needs. "
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Jacqueline Brewer

November 20, 2024

5  out of  5
rating by Jacqueline Brewer
"Coûrtney is very thorough and patient. Very pleased with Coûrtney services"
We responded:
"Thank you for this wonderful review Jacqueline! We are so glad that Courtney was able to assist you. "
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Josh Avery

November 20, 2024

5  out of  5
rating by Josh Avery
"I highly recommend asking for Courtney with Chad Sittig State Farm. She was honest and transparent through the whole process and even helped me understand the differences in the quotes I was receiving for my home and auto. In the world of insurance where it often feels like companies only care about getting your dollar and not the people behind it, it was refreshing to have someone that was looking out for your best interests and presented all the options available at the time."
We responded:
"Josh, thank you for the glowing review!"
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Tammy Meadows

November 20, 2024

5  out of  5
rating by Tammy Meadows
"Saundra was very helpful!"
We responded:
"Hi Tammy, thank you for the thoughtful review. We are glad Saundra was able to assist you. "
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John M. Standley

November 14, 2024

5  out of  5
rating by John M. Standley
"Courtney, was Prompt, Polite and Professional. Not only do I look forward to dealing with Her again, I will direct anyone that will listen to Me to seek Her for any Insurance needs or requirements."
We responded:
"Thank you for this lovely review John. We are glad Courtney was able to make such an impression on you. "
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Justin Antwine

November 14, 2024

5  out of  5
rating by Justin Antwine
"I've been with this branch for about 16 years. The service has always been fantastic and personable. I'd rather pay more and stay with them than use another insurance provider, although thankfully my rates have been affordable since day one. They are very considerate of my needs, Saundra recently helped me with my renter's policy and got me a great rate with an excellent amount of coverage. It only took about five minutes and couldn't have been easier. There are a few other employees that know me by name and have always been helpful and respectful. I've never been misled or misrepresented. I'm grateful for the professionalism and courtesy."
We responded:
"Thank you for such a wonderful review Justin. We are so glad Saundra was able to assist and leave such a lasting impression. "
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Mark

November 13, 2024

5  out of  5
rating by Mark
"Sandra and the other State Farm associates are pleasant and very service oriented. They certainly reduced the stress of filing a glass claim."
We responded:
"Hi Mark, thank you so much for the thoughtful review. We are so glad Saundra was able to assist with your glass claim. "
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Jennifer Oliva

November 13, 2024

5  out of  5
rating by Jennifer Oliva
"Saundra has very professional and helpful during my interactions with State Farm."
We responded:
"Hi Jennifer, thank you for the review. Saundra is a valued member of our team. We are so glad she could help. "
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Gzz Grizzly

November 12, 2024

5  out of  5
rating by Gzz Grizzly
"Juli was amazing very helpful with assisting me. Great pleasure working with you ."
We responded:
"Thank you for the lovely review! "
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Ashley Wood

November 8, 2024

5  out of  5
rating by Ashley Wood
"Excellent!"
We responded:
"Thank you for the thoughtful review Ashley!"
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Rebekka Roos

November 8, 2024

5  out of  5
rating by Rebekka Roos
"Ms. Saundra has been so helpful with assisting me and answering all my questions. I would 10/10 recommend State Farm as the best insurance company."
We responded:
"Thank you for the lovely review Rebekka!"
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Celia Rolison

November 8, 2024

5  out of  5
rating by Celia Rolison
"Saundra was very helpful and quickly took care of my needs."
We responded:
"Thank you for the thoughtful review Celia!"
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Mark B

November 8, 2024

5  out of  5
rating by Mark B
"Saundra was Fast and responsive to our claim"
We responded:
"Thank you for the thoughtful review Mark!"
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Hilliard Thompson

November 7, 2024

5  out of  5
rating by Hilliard Thompson
"Traci Gibson."
We responded:
"Thank you for the thoughtful review Hilliard!"
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Dawn Bledsoe

November 7, 2024

5  out of  5
rating by Dawn Bledsoe
"Awesome service, very thankful."
We responded:
"Thank you for the lovely review Dawn!"
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H&J Limited

November 5, 2024

5  out of  5
rating by H&J Limited
"Spoke to Saundra about my policy… She is very kind and professional."
We responded:
"Thank you very much for the thoughtful review!"
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Kimberly Blackwell

October 21, 2024

5  out of  5
rating by Kimberly Blackwell
"Saundra is just wonderful. She is so patient and helpful when the computer systems don't do what they are supposed to. They are very lucky to have her."
We responded:
"Thank you for the fantastic review Kimberly"
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Thorsten Schlette

October 21, 2024

5  out of  5
rating by Thorsten Schlette
"Saundra was very helpful to answer my questions and help me out. Didn’t have to wait and got all I needed. Thank you."
We responded:
"Thank you for the lovely review Thorsten"
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William Houston

October 18, 2024

5  out of  5
rating by William Houston
"Great experience with Saundra at Chad Sitting's State Farm Insurance Agency. I received a letter from my mortgage bank stating that they did not receive up to date information from FEMA about my flood insurance and THEY would have to purchase very expensive second party flood insurance. Although it is FEMA’s responsibility to provide the information, the bank stated they had never sent it. Saundra researched and obtained the latest information from FEMA and then spent close to an hour working the phone to reach the proper department at the bank. I did nothing but tell her my problem, sit quietly at her desk and she took care of it. To say she was professional and courteous is an understatement. The bank now has the latest info and I no longer have to worry about them obtaining forced coverage on my home!"
We responded:
"Thank you for the lovely review William"
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Loretta Smith

October 11, 2024

5  out of  5
rating by Loretta Smith
"Saundra helped us get oir new vehicle set up with easy. We have had nothing but great experiences with Chad Sittig's agency! Very much recommend!"
We responded:
"Thank you for the kind review Loretta. "
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Renee Stachow

October 9, 2024

5  out of  5
rating by Renee Stachow
"Spoke with Saundra at the office today and she could not have been nicer or more helpful. She knew just what I needed. Thank you"
We responded:
"Thank you for the the touching review Renee!"
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Micheal Wilson

October 3, 2024

5  out of  5
rating by Micheal Wilson
"It’s nice to deal with a business that makes you feel as though they appreciate your business. I’ve been with State farm for years and dealing with Miss Julie is the biggest reason that I am a loyal customer. She is professional, courteous, kind and makes me feel like the company cares more about me as a person than as a number. I don’t know win or why the company hired her but I do know that I am very glad they did."
We responded:
"Thank you for the kind review Micheal. "
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Steve Poole

September 16, 2024

5  out of  5
rating by Steve Poole
"I switched all of my policies to State Farm today after a personal visit and consultation with my new agent Courtney Hensley at the Chad Sittig Agency in New Bern. Courtney is extremely knowledgeable about State Farm’s products, personable, caring about her clients, a professional and a total joy to do business with. I feel like I have a new friend who I can trust. Courtney easily earned Five Stars from me! Steve Poole New Bern NC"
We responded:
"Thank you for the wonderful review Steve! "
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Brian Karstetter

September 11, 2024

5  out of  5
rating by Brian Karstetter
"Just wanted to recognize Saundra at Chad Sittig State Farm for excellent and friendly customer service. She took our problem and resolved within minutes. Great job. Brian Karstetter"
We responded:
"Thank you for the thoughtful review Brian!"
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Chuck Jutrzenka

September 4, 2024

5  out of  5
rating by Chuck Jutrzenka
"Called State Farm today with a few questions. Call was answered by Saundra who answered all my questions, made necessary changes and emailed document to me. Thank You Saundra!"
We responded:
"Thank you for the lovely review Chuck!"