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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Thomas Merrill

May 6, 2026

5  out of  5
rating by Thomas Merrill
"I have found Arianna to be prompt, efficient and professional, and very pleasant to deal with. I have multiple coverages with her and I am very pleased with the way she has handled our insurance!"
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Theodore Wampole

May 4, 2026

5  out of  5
rating by Theodore Wampole
"Courtney Hensley from Chad Sittig’s State Farm Office in New Bern is the ultimate compassionate, passionate professional. Took the time to explain everything to me, found additional discounts, suggested ways to improve my coverage and showed she cared that I carried the proper amount of insurance on my condo and autos. Will be recommending her to all my friends and neighbors!"
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Joyce Mullis

May 1, 2026

5  out of  5
rating by Joyce Mullis
"Tracy is amazing and the best. I've been using this State Farm for almost 10 years and I don't plan on changing."
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Anthony Courman

April 28, 2026

5  out of  5
rating by Anthony Courman
"Traci provided exceptional service assisting me with insurance quotes."
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Kim Morris

April 24, 2026

5  out of  5
rating by Kim Morris
"I worked with Courtney Hensley on our auto and homeowner’s policies. She is very knowlegable about the insurance business, provided excellent customer service, and clearly explained her recommendations. I am looking forward to continuing to work with her in the future and recommend her highly."
We responded:
"Thank you so much for your kind words, Kim Morris! We're thrilled to hear about your positive experience with Courtney. We appreciate your recommendation and look forward to continuing to serve you!"
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sara kennedy

April 23, 2026

5  out of  5
rating by sara kennedy
"Courtney helped me with all my needs and even broke it down and explained it all to me as a first time vehicle owner! Loved my experience with her 10/10 recommend asking for her!"
We responded:
"Thank you so much for your kind words, Sara! We're thrilled to hear that Courtney provided you with such great support as a first-time vehicle owner. Your recommendation means a lot to us!"
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Jeremy Green

April 23, 2026

5  out of  5
rating by Jeremy Green
"I’ve been with this place for some years now and the team is excellent. My hat goes off to Traci she really took care of me and had my mind at ease. Thank you Traci and State Farm for being there for me."
We responded:
"Thank you so much for your kind words, Jeremy Green! We're thrilled to hear that Traci was able to put your mind at ease. We appreciate your loyalty and support!"
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Dwyla Pearson

April 23, 2026

5  out of  5
rating by Dwyla Pearson
"Best insurance experience I've ever had. From the time I walked through the door, everyone in this office was super kind and welcoming (special s/o to Kayla). My agent, Traci, was the absolute BEST. I'm a new boat owner and Traci made what I thought was going to be a super long and complicated process, a BREEZE! And we had a blast while doing it. She was also super experienced/knowledgeable and gave me several tips and tricks that made me feel even more confident about my boat purchase. I will probably insure everything I have through her from here on out. 12/5 stars if I could."
We responded:
"Thank you so much, Dwyla Pearson! We're thrilled to hear about your fantastic experience with Traci and our team. Your kind words mean the world to us! Enjoy your new boat!"
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SourBar

April 14, 2026

5  out of  5
rating by SourBar
"Courtney Hensley is awesome! As a new car owner and someone new to the car insurance experience, she was able to explain what type of insurance I'm covered for and what each coverage does. She went above and beyond to ensure I understood what im paying for and what is needed to have the car on the road."
We responded:
"Thank you for your kind words! We're thrilled to hear that you found our service helpful and informative. Your experience means a lot to us!"
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Karla Johnson

April 14, 2026

5  out of  5
rating by Karla Johnson
"Courtney at State Farm is so friendly and helpful! She proactively checks in with me to ensure I’m getting the best rates and all applicable discounts that I’m eligible for. I appreciate her attentiveness. She saved me so much on my car and homeowners insurance!!"
We responded:
"Thank you so much, Karla Johnson! We're thrilled to hear about your positive experience with Courtney. Your satisfaction and savings mean the world to us!"
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Lester Coble

April 10, 2026

5  out of  5
rating by Lester Coble
"Courtney Hensley spent the time to explain the policy options available to me and have me understand thoroughly those options. Thanks does not seem adequate for the valuable education and assistance getting the policy plans completed."
We responded:
"Thank you, Lester! We're thrilled to hear you found our policy options clear and helpful. Your appreciation means a lot to us!"
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Faith Vazquez

March 31, 2026

5  out of  5
rating by Faith Vazquez
"We love Traci. She’s been our insurance agent for 7 years!"
We responded:
"Thank you so much for your kind words, Faith! We're thrilled to hear that Traci has been such a great support for you over the past 7 years. We truly appreciate your loyalty!"
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Bradley Vazquez

March 31, 2026

5  out of  5
rating by Bradley Vazquez
"Traci is wonderful and always takes great care of us! Highly recommend."
We responded:
"Thank you so much for your kind words, Bradley Vazquez! We're thrilled to hear that Traci takes such great care of you. Your recommendation means a lot to us!"
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Yawana Clark

March 31, 2026

5  out of  5
rating by Yawana Clark
"Traci Gibson is the best"
We responded:
"Thank you so much for your kind words, Yawana! We're thrilled to hear you think so highly of us. Your support means the world to Courtney and the entire team!"
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-VB-

March 23, 2026

5  out of  5
rating by -VB-
"We've been working with Traci Gibson at Chad Sittig State Farm for some time. She is very knowledgeable and effective and always gets us in to the right things. I would highly recommend!"
We responded:
"Thank you so much for your kind words, VB! We're thrilled to hear that Traci has been able to assist you effectively. Your recommendation means a lot to us!"
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Clyde Bryant

March 19, 2026

5  out of  5
rating by Clyde Bryant
"Traci Gibson was great"
We responded:
"Thank you, Clyde! We're thrilled to hear you had a great experience. Your support means a lot to us, Clyde Bryant and the team appreciate it!"
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Dennis Ford

March 19, 2026

5  out of  5
rating by Dennis Ford
"Traci is a great help to me and my family anytime I need something. She is a wonderful source of knowledge and information when it comes to insurance. 10 out of 10 would recommend. Traci will will get you the best deal and get you situated with what fits your best interests and need"
We responded:
"Thank you so much for your kind words, Dennis Ford! We're thrilled to hear that Traci has been such a great help to you and your family. Your recommendation means a lot to us!"
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Gloria Delgada

March 19, 2026

5  out of  5
rating by Gloria Delgada
"Amazing agent! Made everything so easy and found me great deal! She is the best!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a great experience. Your satisfaction means the world to us!"
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Richard Cournoyer

March 17, 2026

5  out of  5
rating by Richard Cournoyer
"Traci Gibson was awesome and very helpful. She solved a problem quickly and expertly."
We responded:
"Thank you for the kind words, Richard Cournoyer! We're thrilled to hear that Traci was able to help you so expertly. We appreciate your support!"
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adam sterling

March 17, 2026

5  out of  5
rating by adam sterling
"Great person to work with"
We responded:
"Thank you so much for your kind words, Adam Sterling! It was a pleasure working with you, and I truly appreciate your support."
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Jasmine LaPointe

March 16, 2026

5  out of  5
rating by Jasmine LaPointe
"Hevin was very polite, attentive ,fast working on my policy! Listen to all my concerns and answered them. Got everything i needed in cover for my home! Thanks you Hevin! Great work!"
We responded:
"Thank you so much for your kind words, Jasmine LaPointe! We're thrilled to hear that Hevin was able to assist you efficiently and address all your concerns. Great to know you got the coverage you needed!"
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Cody Griggs

March 16, 2026

5  out of  5
rating by Cody Griggs
"Great to work with Traci! Wonderful job getting me set up with boat insurance. Highly recommend."
We responded:
"Thank you, Cody Griggs! We're thrilled to hear you had a great experience working with Traci on your boat insurance. Your recommendation means a lot to us!"
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Gregg Aukerman

March 14, 2026

5  out of  5
rating by Gregg Aukerman
"Imagine the horror of discovering your insurance has lapsed at 5:00 PM on a Friday. I was spiraling into a digital seizure, firing off texts and leaving voicemails with the manic, wide-eyed despair of a rabid hamster clawing at the walls of a glass jar. I had nearly surrendered to the void when Courtney Hensley of the Chad Sittig State Farm group staged a one-woman rescue mission. The phone rang well after business hours, and Courtney’s focus was to fix the problem "right now." Even though she was working overtime, she acted like she had all the time in the world. AFTER HOURS EFFICIENT KNOWLEDGEABLE COMPETENT FUN TO TALK TO The only "problem" is that the Sittig office is based in New Bern, some miles away—but for service like this, distance is irrelevant. We are incredibly happy customers, and the Chad Sittig State Farm office has 100% of our business."
We responded:
"Thank you, Gregg Aukerman! We’re thrilled that Courtney could assist you in such a crucial moment. Your kind words mean the world to us. We're grateful to have you as a customer!"
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Gabriel Gurganus

March 12, 2026

5  out of  5
rating by Gabriel Gurganus
"Hevin provided me with top-notch service.👍🏼"
We responded:
"Thank you so much for your kind words, Gabriel Gurganus! We're thrilled to hear that Hevin provided you with top-notch service. Your support means a lot to us!"
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Dan Sable

March 10, 2026

5  out of  5
rating by Dan Sable
"Traci was top-notch! Quick and easy communication. Great savings with several vehicles and multiple properties!"
We responded:
"Thank you so much for your kind words, Dan! We're thrilled to hear that Traci provided you with top-notch service and great savings. Your support means a lot to us!"