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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Virginia Kilpatrick

October 23, 2025

5  out of  5
rating by Virginia Kilpatrick
"Highly recommend State Farm Insurance.They are awesome to work with, and they go way above and beyond to help you.And my agent is Traci! She is awesome."
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Celtic Woman

October 23, 2025

5  out of  5
rating by Celtic Woman
"What other insurance company reaches out to call you to let you know your insurance has GONE DOWN!??! NONE. Most will be calling you to tell you it went UP...or they'll just up it and you'll find out on your bill! Not this company, not these people. This company is personable, this company truly cares about what's right for YOU. And, they are your neighbors...you'll run into them at karaoke, a local restaurant, or at a volunteering event in the local community. You'll know them, and they'll know you, by your first name. And if something happens, they are truly there for you in the most caring way. If you are going to insure your biggest life expenses, then make sure your investment is with the right company, and the right TEAM. Chad, Jen, Julie, Courtney, Traci and so many more from this team excel at what they do...and over the years have become the ONLY insurance company I will ever have!"
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Brandy Fillingame

October 22, 2025

5  out of  5
rating by Brandy Fillingame
"Traci was fantastic - she went above and beyond to help us save money while having the best coverages for our family. Great customer service! Thank you Traci!"
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siara kage

October 17, 2025

5  out of  5
rating by siara kage
"Traci really gets things done! Glad to have her back! Juli and Tracy make an amazing team! Thank you so much for all of your help today!"
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The Rollins

October 16, 2025

5  out of  5
rating by The Rollins
"I am moving out of state and therefore I will need insurance of my property in my new location. Traci researched the appropriate State Farm agency and investigated the reviews of the agents in the agency, and set me up with the new agent. VERY much appreciated!"
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keisha hill

October 14, 2025

5  out of  5
rating by keisha hill
"Always available to answer any questions or concerns and wants the best coverage for their customers!!"
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Jeremy Rogers

October 14, 2025

5  out of  5
rating by Jeremy Rogers
"Recently had to change insurance companies. Traci has been extremely helpful navigating the challenges with getting new car and home insurance for my family. We will be speaking with her soon about life insurance."
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William Moreno

October 12, 2025

5  out of  5
rating by William Moreno
"my rep Traci Gibson is an excellent new rep. she saved me money on my new policies and was very helpful during my new house purchase and making sure i was covered and most importantly made me feel like i was important. my previous insurance provider was not at all as supportive as Traci is. i'll recommend her to anyone that i know is looking for home insurance and a great long term support relationship."
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Catherine Dewyea

October 10, 2025

5  out of  5
rating by Catherine Dewyea
"Traci is amazing. She takes the time to carefully explain any questions you might have. She truly cares about the members, thank you so much for all your help yesterday."
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Rob Zaruba

October 9, 2025

5  out of  5
rating by Rob Zaruba
"Traci went above and beyond when I needed immediate help more than I could have possibly asked. Not only was she able to have me not paying more for my home insurance, but she managed to even save me money on my auto insurance! She is truly a professional and a master of her craft. I’m so happy I was able to find her and work with her"
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Sam Love

October 6, 2025

4  out of  5
rating by Sam Love
"Tracy was great at straightening out an insurance problem"
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Tripp Beasley

October 3, 2025

5  out of  5
rating by Tripp Beasley
"I've been very happy with how easy it is to get insurance quotes and get coverage in place. Today, I needed an updated proof of insurance very quickly and Traci had it to me within a few minutes of requesting it. We almost missed out on a DMV appointment because I failed to notice the form had expired from when she first sent it to us."
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Olivia Sawyer

October 2, 2025

5  out of  5
rating by Olivia Sawyer
"Great customer service and always a joy to hear from Traci"
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Heath D

September 29, 2025

5  out of  5
rating by Heath D
"I have worked with Traci and Courtney for years! They have both helped me save on all my insurance. They have been great to work with and glad Traci is back!"
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Rosanna Manthei

September 27, 2025

5  out of  5
rating by Rosanna Manthei
"Tracy was very helpful with our needs. I definitely would recommend contacting her if you’re looking for auto insurance assistance. Tracy is very knowledgeable about the different types of coverage and products!"
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BILL LITTLETON

September 25, 2025

5  out of  5
rating by BILL LITTLETON
"Julie Walls has always delivered great service for our Insurance needs. We have all our policies with this group and we would definitely recommend this group to all!!!!"
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Danielle Maldonado

September 14, 2025

1  out of  5
rating by Danielle Maldonado
"DO NOT USE! They are ONLY responsive to signing new policies. They DO NOT help if you have an accident, or need to cancel a policy. Completely unresponsive."
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Tabari Wallace

September 13, 2025

5  out of  5
rating by Tabari Wallace
"Traci Gibson was instrumental in resolving a situation with the DMV. Her quick actions to resolve the problem, with her care and understanding for my concerns bespeaks an ability to ensure every customers needs are met. This is the second time Traci has went above and beyond, not only for me, but my family at large. I am so happy to be a part of the State Farm family. this why i only trust them with my house, 5 cars, and all the insurances that come with protecting the aforementioned. Thank you for putting people first during these trying days."
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Joleine Wright

September 11, 2025

5  out of  5
rating by Joleine Wright
"Traci Gibson has been so hospitable and explains everything that we don’t understand. She’s quick yet precise. The office experience is flawless honestly."
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John M. Standley

August 20, 2025

5  out of  5
rating by John M. Standley
"Courtney, was Prompt, Polite and Professional. Not only do I look forward to dealing with Her again, I will direct anyone that will listen to Me to seek Her for any Insurance needs or requirements."
We responded:
"Thank you for this lovely review John. We are glad Courtney was able to make such an impression on you. "
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Kenny Barrow

August 19, 2025

5  out of  5
rating by Kenny Barrow
"Traci Gibson was great for our insurance needs. She was knowledgeable, helpful, and made the entire process easy to understand. I would highly recommend her and the team at State Farm for anyone looking for insurance solutions."
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Teresa Teeman

August 18, 2025

5  out of  5
rating by Teresa Teeman
"Traci Gibson provided excellent customer service and explained each detail of the new policy. She even uncovered a refund from another policy we had coming to us! Very friendly. Would recommend working with her anytime."
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Chris M

August 18, 2025

5  out of  5
rating by Chris M
"My wife and I just moved to North Carolina, and needed to switch our insurance from Colorado to here. I googled State Farm and Chad Sittig agency came up and the reviews were great, so I decided to give them a call. Upon calling, Traci answered and was incredibly professional, down to earth and kind. She invited us into the office so that we could get everything squared away. Once we got there and she pulled up our account, we found out that the agency in Colorado had not set it up to give us the best deal, and although we were married and questioned not having the accounts combined, the agency in Colorado had assured us we didn't need to do this, and that we were still going to get the multi car discount. Traci pulled up our account and was able to combine all of our vehicles into one account and save us a ton of money for which we are eternally grateful for, even though this was not an easy task. She also connected us up with a real estate agent so that when we get ready to buy a house, we will be good to go! Thank you Traci for your utmost kindness and professionalism! You reassured us we picked the right State Farm! You were one of the only positives to moving here."
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Ray NMare

August 18, 2025

5  out of  5
rating by Ray NMare
"Our agency, Courtney Hensley is amazing. She is one of the best we have ever had. She is there for anything we need and responds back to us right away. If anyone needs these services, don't look anywhere else, Courtney at Chad Sitting State Farm is the person to go to....."
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Jessie Ochowicz

August 15, 2025

5  out of  5
rating by Jessie Ochowicz
"I called today for help with renters and flood insurance questions and spoke with Michael Anderson. He went above and beyond to ensure I had all the information I needed with complete accuracy and Convenience! I was concerned about what all my current policy covered with the upcoming storm and not only did he help me with the additional coverage I needed he showed empathy and understanding along the way. This is why I love my insurance agency and highly recommend them!!"